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Add weights to products

Describes how to add a weight value to a product in Optimizely Configured Commerce.

Simply setting up Carriers does not mean they always show up as a selectable option on the checkout page. Carriers that use a Rating Service, such as FedEx and UPS, require products to have an identified weight before the carriers appear on the website. All products have 0 (zero) as the default weight, which is not an acceptable weight value for the rating service to work correctly.

  1. To add a weight value to a product manually, go to Admin Console > Catalog > Products.
  2. Click Edit next to the desired Products.
  3. Scroll down to the Shipping section.
  4. Enter the correct Shipping Weight.