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Simply setting up Carriers does not mean they always show up as a selectable option on the checkout page. Carriers that use a Rating Service, such as FedEx and UPS, require products to have an identified weight before the carriers appear on the website. All products have 0 (zero) as the default weight, which is not an acceptable weight value for the rating service to work correctly.

  1. To add a weight value to a product manually, go to **Admin Console** \> **Catalog** \> **Products.**

  2. Click **Edit** next to the desired Products.

  3. Scroll down to the **Shipping** section.

  4. Enter the correct **Shipping Weight.**