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Adding users with an import template

This topic describes how to add users with an import template.

Using the import template provided within the Admin Console is a quick way to take existing user data and bring it into B2B Commerce Cloud. The template is pre-populated with data columns which represent the many user fields in B2B Commerce Cloud. This article provides an overview of how to effectively use the import template.



To successfully upload the data into B2B Commerce Cloud, the cells in the template spreadsheet must be formatted as text.

Template Columns

The template columns are broken down into the following groups:

  • Required - These fields are customer data point that are necessary within B2B Commerce Cloud
  • Recommended - These fields are recommended, but not necessary to create a viable customer in B2B Commerce Cloud
  • Optional - These fields are optional based on the configuration of B2B Commerce Cloud features

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