HomeGuides
Submit Documentation FeedbackJoin Developer CommunityLog In

Install Google Tag Manager

B2B Commerce Cloud business users have the option to install either basic Google Analytics or a Google Tag Manager container on their various websites and domains by using three simple Website Settings. The steps to install Google Tag Manager are below.

Locate the Google Tag Manager container ID

Using the out-of-the-box Google Tag Manager implementation will allow you to provide the unique Google Tag Manager Container ID (often referred to as a "GTM ID") and the domains in which you want that tracker installed, and B2B Commerce Cloud will place the Google Tag Manager snippet with your provided GTM ID in the correct location across all pages on your site, as well as install the data layer for future use. If you are having trouble locating your container ID, see the Google Support article.

Variable - Authentication State

Variable - User ID

Trigger - eCommerce Transaction Event

Tag - Google Analytics Pageview

Replace the Tracking ID with your own Google Analytics UA ID

Tag - Google Analytics eCommerce

Replace the Tracking ID with your own Google Analytics UA ID

Enable applicable settings in Google Analytics

To capture the eCommerce data, as well as the Custom Dimensions, you will need to enable both in the settings of Google Analytics.

Enabling eCommerce in Google Analytics

Log into the applicable Google Analytics view you are using, and go to the Admin panel. Under the Ecommerce Settings turn on the Status slider under Enable Ecommerce. You may leave the remaining options off. You will need to repeat this step for all views you wish to capture eCommerce data.

Enabling Custom Dimensions in Google Analytics

To capture and use Custom Dimensions in Google Analytics reporting, you must first enable them on the Google Analytics Property settings. To do so, go to the Custom Definitions > Custom Dimensions section of the Property Settings in Google Analytics.

Add both Custom Dimensions with the scope of Hit.

The Index number of both of your Custom Dimensions, and ensure they align with how they are configured on your Google Analytics tag inside Google Tag Manager.

Optional: Site Search Tracking

Optionally, you may also choose to enable Site Search Tracking in Google Analytics. Site Search Tracking lets you understand visitor engagement metrics regarding the search box on your site. Metrics such as percentage of sessions with search, all keywords that have been searched and more are captured with this setting enabled.

To enable this, go to the View Settings in the Google Analytics View you are using on your B2B Commerce Cloud website. Scroll to the bottom of the page, use the slider to turn on the Site search Tracking option, and enter criteria as the Query parameter. Be sure to Save your changes. You will need to repeat this process for all Views you wish to capture Site Search data for.

Example of the Google Analytics Site Search Tracking Reports:


Did this page help you?