Use one-time ship-to functionality on your B2B Commerce Cloud website to give customers the ability to specify one-time shipping addresses without this resulting in new ship-to records in your ERP or other system of record during checkout. The review, pay and order confirmation pages and order confirmation email display the one-time ship-to address.
The system writes the one-time ship-to address to the Customer table, which facilitates application of any location-based restriction groups. This functionality automatically filters out any records with IsDropShip = true, though, so one-time ship-to addresses don't show on the Customers tab in the Admin Console. These records are cleared out during nightly maintenance.
Customers who enter a one-time ship-to address can only access it on an order as long as they stay signed in. If customers leave an order and attempt to access it on a different device or have to sign-in again, the one-time address is no longer available.
If customers select Ship to One-Time Address, the shipping address fields become editable and settings for ship-to creation and editing do not apply. Default address information appears collapsed, and expands if customers want to edit an address or enter a one-time shipping address.
Use the Admin Console to enable this functionality within the settings under Account Management > Website User Permissions.
- Go to Administration > System > Settings and search for Allow One-Time Addresses.
- Set Allow One-Time Addresses to YES. If Yes, an address may be entered on the address page that is only used for the current order. Default value is No.
- Click Save.
- Verify the Ship to One-Time Address option appears under the drop-down menu on the Shipping page when customers check out.
Updated 29 days ago