Collaborate with comments

Editors produce most application content; on some applications, you need someone to review and approve content or other changes before publication. To facilitate collaboration among editors when creating content and among editors and reviewers when approving changes, Optimizely Content Management System (CMS 13) comes with a commenting functionality. You can add comments on content items and projects and tag colleagues, who are notified of your comments.

Comments are a good way to add information about changes you have made or ask other editors to review the item. Other editors can view your comments, reply to them, and add their own. You can also opt in to email notifications to inform you of other editors' actions.

If you use the Approve content feature, an administrator may also have made it mandatory to add a comment when you set an item for Ready for Review.

Add comments on content items

You can add comments on any content item, such as when you are working on an item that needs a review and want to let the reviewers know exactly what you updated. You need access rights to the item to view and post comments.

1. Click Show Comments to open the comment pane. The icon is blue when the pane is open; white when closed.

   

2. Enter your comment and click Post.

   

   You can click Edit to modify your comment.

   

3. Click Reply to reply to a comment.

   

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   Note

   You cannot delete comments or replies. However, comments are connected to a specific version of an item. If you delete an item version, comments on that version are also deleted.

Add comments on projects

You can comment on a project, specific project items, or actions.

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Note

The project is automatically activated if you go to the project overview to read a comment. If you do not want to continue working on the project, you have to deactivate it again.

Comment on a project

1. Click Overview in the project bar.

   

2. Go to Project Comments.

   

Comment on a project item

1. Click Overview in the project bar.

   

2. Go to Items.

3. Select an item, and then click Show Comments. Items that already have comments are marked with a comment icon. Add, reply to, and view comments for items.

   

Tag someone in a comment

Enter @ and partial usernames to tag another editor and select from a results list. When you tag a user in a comment, they receive a notification in the user interface (UI) and may also receive an email notification depending on the system configuration. You can tag any available users, but the tagged user still needs access rights to the project item to see the actual comment.