Caution
You should only deactivate users. Users cannot be deleted from the admin console due to various foreign key restraints such as customer orders.
Optimizely <<product-name>> recommends deactivating users instead of deleting them so they retain their settings and history. For example, a contractor who may return to a job periodically, a user who is on a temporary medical leave, a user's role has temporarily changed, or the user's access status is in question. It is also possible to configure a setting to automatically deactivate a user after a certain number of days.
You may want to review user activity to determine whether to deactivate a user. You can find a user's **Last Sign In** information in their user profile under the **Status** section.
## Manually deactivate a user
Log into the **Admin Console**.
Go to **Administration** \> **Users** \> **Console Users** or **Website Users**
Scroll down to the **Status** section.
Change the **Is Deactivated** toggle to **On**, which suspends the user's account.
Note
The only notification to the users that their account has been deactivated is displayed on the Sign In page.
## Automatically deactivate a user
Deactivating both **Console Users** or **Website Users** after a certain number of days is controlled by the **Days Inactive Before Deactivation** setting. Use the following steps to change the setting.
Log into the **Admin Console**.
Go to **Administration** \> **System** \> **Settings**.
In the Search box, begin typing **Days Inactive Before Deactivation.**
Click the desired setting.
Enter the number of days in the field. If zero is entered, the auto-deactivation feature will be disabled.