The cross sells feature in Optimizely <<product-name>> requires a small amount of setup; however, based on the integration strategy, the ERP_RefreshProductCrossSells Application Settings influences the cross sell behavior.
<table class="TableStyle-Borders" style="width: 100%; margin-left: 0; margin-right: auto;" data-cellspacing="0"> <thead> <tr class="header TableStyle-Borders-Head-Header1"> <th class="TableStyle-Borders-HeadD-Regular-Header1"><p><strong>ERP_RefreshProductCrossSells</strong></p></th> </tr> </thead> <tbody> <tr class="odd TableStyle-Borders-Body-Row1"> <td class="TableStyle-Borders-BodyD-Regular-Row1"><p><strong>Description:</strong> Determines if product and cross-sell associations are cleared and repopulated with data from the ERP.</p></td> </tr> <tr class="even TableStyle-Borders-Body-Row1"> <td class="TableStyle-Borders-BodyA-Regular-Row1"><p><strong>Accepted Values:</strong> Boolean Values (True/False)</p> <p>If this value is <strong>True</strong>, all associations will be cleared and repopulated with data from the ERP.</p> <p>If this value is <strong>False</strong>, all associations will not be cleared and repopulated with data from the ERP.</p> <p><strong>Note:</strong> If Products and cross sells are maintained through <<product-name>>, this setting should be set to <strong>False</strong>.</p></td> </tr> </tbody> </table>