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There are 3 ways to remove an item:

  • **Delete** – Deleting completely removes the item from the database and should only be done if the item was added erroneously or is a duplicate.

  • **Archive** – Archiving is a essentially a soft delete, that removes the item from the site, but does not delete it from the database. Products that are archived can quickly be restored.

  • **Deactivate** – Deactivating, similar to archiving, is a temporary method; however, it is tied to a specific date. This can be useful if the product is a promotional item that is only available for a limited time.

Because the process is slightly different for working with singular items versus multiple items, both processes are described below.

Note

After performing any of the following actions, it is essential that the Product Search Index is rebuilt. To perform a Product Search Index rebuild, in the **Primary Header**, click **More Options** > **Rebuild Product Search Index**.

## Manage single items

### Delete an item

  1. Go to the list where an item is to be deleted.

  2. Using the check box select the item to be deleted.

  3. In the **Primary List Header**, click **Delete**.

  4. In the confirmation window, click **Delete**.

### Archive an item

  1. Go to the list where an item is to be archived.

  2. Click the check box select the item to be deleted.

  3. In the **Primary List Header**, click **Delete**.

  4. In the confirmation window, click **Archive**.

### Deactivate an item

  1. Go to the list where an item is to be deactivated.

  2. Click **Edit** of the product to be deactivated.

  3. In the **Details** tab, in the **Deactivate On** field, enter a date and time.

  4. In the **Primary List Header**, click **Save**.

## Manage multiple items

When Deactivating multiple items is necessary, a slightly different process is followed. However, as is shown below, deleting and archiving is essentially the same process, with the only difference being that all items need to be selected prior to clicking **Delete**.

### Delete multiple items

  1. Go to the list where items are to be deleted.

  2. Using the check boxes, select the items to be deleted.

  3. In the **Primary List Header**, click **Delete**.

  4. In the confirmation window, click **Delete** .

### Archive multiple items

  1. Go to the list where items are to be archived.

  2. Using the check boxes , select the items to be archived.

  3. In the **Primary List Header**, click **Delete**.

  4. In the confirmation window, click **Archive** .

### Deactivate multiple items

The difference with deactivation is that when multiple items are selected and the Edit button is clicked, the selected items are brought forward as a group to be clicked through using the Save and Next button.

  1. Go to the list where items are to be deactivated.

  2. Using the check boxes , select the items to be deactivated.

  3. In the **Primary List Header**, click **Edit**.

    Note

    For this process to work as described, you must **not** click one of the Edit buttons located next to each item.

  4. In the **Details** tab, in the **Deactivate On** field, enter a date and time.

  5. In the **Primary Header**, click the **Save and Next**.

  6. When finished, click the **Done** .

Note

**Clear**, when displayed, serves as an undo, and undoes any changes made previous to the last save. It does not clear the form.