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Configuring your email server

This topic describes how to set up your email server to send out email notifications.

For Optimizely Content Cloud (CMS) to send out email notifications, (for example, to users who are working with projects or content approvals), or if you are using Forms and want to send emails from form postings, you need to configure your email server.

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Note

If you are using Optimizely Digital Experience Platform (DXP), see Configuring the email server for information on how to configure the email server for your websites.

How it works

Specify an SMTP server endpoint that is reachable from the site and is allowed to send emails using the specified from-address. The from-adress is only used as fallback and can be overridden by, for example, notifications, forms, or any other features using the SMTP functionality built into .NET.

Configure settings in web.config:

<system.net>
    <mailSettings>
        <smtp deliveryMethod="Network" from="[email protected]">
            <network host="smtp.example.com"
               port="25"
               defaultCredentials="true" />
        </smtp>
    </mailSettings>
</system.net>

For reference, see the MSDN article <smtp> Element (Network Settings).

Default sender for notifications (optional)

Default settings for the sender in Optimizely notifications can be configured as follows: specify an email address and display name to be used in, for example, project or content approval notifications to editors. Note that these are defaults. It is possible for a notification to override these defaults with a custom sender. If NotificationEmailAddress is not specified, the from-attribute on the email settings described above are used; if no address is found, it is not possible to send notifications to users.

<applicationSettings defaultNotificationEmailAddress="[email protected]"
                     defaultNotificationEmailDisplayName="Optimizely">

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