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Create an Optimizely Cloud Account

Describes how to set up an Optimizely cloud account and to get access to the self-service capabilities included in Optimizely Digital Experience Platform.

The Optimizely cloud account identifies a user and ensures proper authorization when accessing information for your DXP projects.



You need an organizational email address like [email protected], associated with an enabled business Microsoft Live account. If your organization already has a verified Microsoft account, you can also use this.



You cannot use generic accounts like [email protected], or private hotmail-type accounts like [email protected].

Step 1. Request access

Submit the following form for each customer or environment you want access to.

Make sure you provide correct and complete information. When Optimizely receives the information, you are granted access within three business days. You receive an email notification when access is provided.

PaaS deployment and self-service tools on Integration and Preproduction environmentsYesYesNo
PaaS deployment and self-service tools on Production environmentsYesNoNo
Azure portal Integration environmentYesYesNo
Application InsightsYesYesYes
DXP dashboardYesYesNo

Step 2. Confirm the invitation and log in
After you receive an invitation email from Optimizely, you can log in to the dashboard and the portals.

  1. Follow the instructions in Get started with DXP > DXP Dashboard to log in and access information for your projects.

  2. Follow the instructions in the DXP self-deployment guide to log in to the Management Portal and deploy.

See the following related topics