Configure the email server
Explains how to configure an email SMTP server to work with Optimizely Digital Experience Platform (DXP).
This topic explains how to configure an email SMTP server to work with Optimizely Digital Experience Platform. For Optimizely to send out email notifications, configure your email server with a server endpoint that is reachable from the site, and can send emails using a specified from-address.
DXP provides access to a cloud-based email service for automated sending of transactional emails for website communication. This configuration is not automatically applied by Optimizely through the standard configuration transforms, so add this manually.
Email service account
To get an SMTP user setup, go to the DXP project in the management portal. Under the API tab, there is an option to generate an API key for SendGrid. This API key, together with username and hostname, should be used to populate the <smtp> section in web.config; see the Adding the SMTP email configuration section. After generating a new key, save it because you can see it only directly after creation.
Add the SMTP email configuration
Add the following section to the web.config of your website; userName and Password is generated through the management portal. See also: Authentication (SendGrid article).
<configuration> <system.net> <mailSettings> <smtp from="yourdefaultrepl[email protected]"> <network host="smtp.sendgrid.net" password="[API key generated in management portal]" userName="apikey" port="[587, 465, 25 or 2525]" /> </smtp> </mailSettings> </system.net> </configuration>
To send emails from a custom domain, you should configure a Sender Policy Framework (SPF), which is a type of Domain Name Service (DNS) record that identifies mail servers that are permitted to send emails on behalf of your domain. Contact Optimizely with the sending domain to assist you with configuration and activating Sender Authentication
If you want to use SendGrid to send mail from your domain, add an SPF record to your DNS zones as shown in the following examples.
domain.com TXT v=spf1 include:sendgrid.net -all
domain.com TXT v=spf1 include:sendgrid.net include:spf.protection.outlook.com -all
Updated 14 days ago