The Results Export and Raw Events Export are only available to customers with Business and Enterprise plans.
Optimizely can provide you with a set of credentials you can use to access our Amazon S3 bucket. We need to transmit these credentials in a secure way—so emailing them won't suffice!
We use PGP encryption to facilitate secure transmission for Amazon S3 credentials. Here's the step-by-step process to acquire credentials:
- Generate a public and private PGP key.
- File a support ticket to request access to a data export service. Make sure to include your public PGP key in your ticket. Do not provide your private PGP key.
- Optimizely Support will send you an encrypted file with your Amazon S3 credentials.
- Decrypt the credentials from Optimizely Support.
Updated over 2 years ago