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Optimizely Search & Navigation

This topic describes GDPR guidelines for Optimizely Search & Navigation.

Collecting data

  • Indexing. The data collected in Optimizely Search & Navigation is, by default, the same data stored in the Content Cloud (CMS) and Commerce Cloud database. To learn how to filter PII data from being indexing by Optimizely Search & Navigation, see Filter PII data from being indexed.
  • Statistics. Optimizely Search & Navigation can collect statistics about searched and clicked data. An API for excluding data that matches patterns will be developed, to prevent PII data from being stored in statistics. To learn how to filter PII data from search statistics, see Remove specific statistics from search index
  • Consent. Optimizely Search & Navigation checks the request's Do Not Track (DNT) header to determine if statistics should be tracked for a user. The DNT functionality will be overridable soon, so that partners can build their own "Do not track" implementation.

See also Collecting data.

Storing data

  • Indexing. By default, Search & Navigation indexes the data stored in the CMS/Commerce database. Data stored by Optimizely Search & Navigation should include no PII data. You can use the conventional API to prevent properties containing PII data from being stored in Optimizely Search & Navigation. Search & Navigation data is stored in Elastic Search, on virtual machines in the cloud.
  • Statistics. Optimizely Search & Navigation can store searched and clicked data in Elastic Search, on virtual machines. An API for excluding data that matches patterns will be developed, to prevent PII data from being stored in statistics.

See also Storing data.

Using data

  • Querying. Data received from the querying API should be handled in the same way as data from the database. You should consider excluding PII data from the site.
  • Statistics. The API can fetch stored statistics. You should consider excluding PII data from the site.

See also Using data.

Fetching data

You can fetch most types of data using the querying API. If you cannot fetch the data yourself, submit a request to the Managed Services team for fetching data. See also Fetching & updating data.

Deleting data

You can delete most types of data using the querying API. If you cannot delete the data yourself, submit a request to the Managed Services team for deleting data. See also Deleting data.


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