Consent
How to update a customer's consent for receiving marketing communication in Optimizely Data Platform (ODP) using the Web SDK.
Updating consent modifies a customer's ability to receive marketing communications.
Important
Users who are opted-out cannot receive marketing messages from ODP on any channel.
Only transactional messages (for example, order receipt or, shipping notifications) will be received by these users.
Opt-in or opt-out
Field | Value |
---|---|
consent (optional) | Boolean; defaults to true |
identifier_field_name (optional) | String; defaults to email |
identifier_value (required) | String |
update_reason (optional) | String; defaults to Global subscribe or Global unsubscribe depending on the consent value |
update_ts (optional) | Timestamp; defaults to the current time |
event_data (optional) | Object holding additional event fields |
Consent example
Call the consent()
method to opt-in and opt-out a customer.
Note
consent
defaults totrue
if you do not manually set theconsent
field.
zaius.consent({
consent: true,
identifier_field_name: 'email',
identifier_value: '[email protected]',
update_reason: '',
update_ts: 123456789,
event_data: {}
});
zaius.consent({
consent: false,
identifier_field_name: 'email',
identifier_value: '[email protected]',
update_reason: '',
update_ts: 123474189,
event_data: {}
});
Events
ODP generates events automatically for the purposes of analytics and auditing. The events are structured as follows:
Event Type | Event Action |
---|---|
consent | opt-in |
consent | opt-out |
Updated 12 months ago