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Customized Customized Commerce-PIM integration

Describes how to install and configure Optimizely Product Information Management (PIM) for Optimizely Customized Commerce 13.

With the Optimizely Product Information Management (PIM) integration, you can manage detailed product information and sync the data to Optimizely Customized Commerce.



  • Customized Commerce dependency: version 13.15.0 and higher.
  • The current integration is a beta version and does not support multi-language management.

About the Optimizely PIM

The PIM manages detailed product information such as size, weight, color, and associated images. You can set up the catalog and product data requirements and manage the data acquisition and curation process.

Integration contains a set of scheduled jobs for synchronization of the information with Optimizely Customized Commerce system overview.

Install and configure

Add the PIM integration by installing the EPiServer.Commerce.PIM NuGet package to your Optimizely Customized Commerce site. The integration package contains the EPiServer.Commerce.PIM integration project, including a set of scheduled jobs for data synchronization.

Configuration settings

After installing the package, add the following configuration settings to the <appSettings> section in the web.config file, and define values as described in the following example.

        <add key="episerver:PIM.Environment" value="" />
        <add key="episerver:PIM.AppKey" value="" />
        <add key="episerver:PIM.SecretKey" value="" />
        <add key="episerver:PIM.NumberOfLookbackDays" value="" />
        <add key="episerver:PIM.APIAddress" value="" />

Configuration keys

episerver:PIM.EnvironmentValues: Production or Sandbox.
Setting for current site environment.
This must match the setting in PIM > Configure > Settings > Active Publishing Environment.
episerver:PIM.AppKeyThe application key (instance key) to connect to PIM API.
episerver:PIM.SecretKeyThe secret key (instance secret ) to connect PIM API.
episerver:PIM.NumberOfLookbackDays  Number of days, used in Refresh mode to get product records based on the published date. Default value is 5 days.
episerver:PIM.APIAddress  Root URL of PIM API endpoint. Default value is https://pim.insitecloud.net/

Set Commerce version

You also need to set the Commerce Version in Optimizely PIM to “Epi B2C Commerce”. Open PIM and go to Configure > Settings to set this.

Scheduled jobs

The PIM integration package contains a set of scheduled jobs for managing data synchronization with Optimizely Customized Commerce. Scheduled jobs are managed from the CMS Admin view.

Synchronize setup data

The PIM: Synchronize setup datajob is configured early in the implementation process by the implementation team. You should run the job at initiation to pull in languages, websites, product relationships, and product custom properties. Run the job from a Sandbox or Production instance, not a partner QA site, and run the job when new catalogs, languages, meta-classes, meta-fields or relationship types (AssociationGroupDefinition) are added or updated.



  • The Catalogs in Customized Commerce site will be synced to PIM as Websites. So, after "PIM: Synchronize setup data" is finished, you can map the PIM category tree to only one Website (Catalog) to integrate with Commerce Cloud. If you select more than one website an error will occur when you run "PIM: Publish approved products" job.
  • The catalog data (categories, products, and variants) synchronization occurs only from PIM to Customized Commerce. So if you try to create category outside of PIM, it will be discarded after you run "PIM: Publish approved products" job.

Publish approved products

The PIM: Publish approved products job runs whenever you want Approved products to be pulled into the active environment of your choice - either Sandbox (early in the project), or Production (once live). It pulls in products with the status "Approved", and then updates the status in PIM to "Published". You can set the job as recurring, or run on-demand.

Refresh published products

The PIM: Refresh published products job keeps non-production environments synced with the PIM as needed. It uses the lookback days parameter in the job to pull in products with Published status based on the date last published into the environment you are running the job from. You also can use this for development environments. It should typically only be run on-demand.