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Ensure the product code matches the code supplied in the catalog feed.

NameDescriptions and usage
productProduct reference code. <br> <br>Includes a refCode property, with the value of the product reference code string.

The product page is tracked using the following script:

If you want the callback to contain only the ref-codes (rather than default full product details) for recommended products, use the recContent parameter to specify " refCodeOnly" (see the Recommendations recommendation callback section for details).