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Dev Guide

Discrepancies between offline and online data

Describes what happens when a product exists in an offline order but not in the database.

If a product exists in the offline order file but not in the database (Optimizely cannot relate it to a product in the database), Optimizely creates a placeholder for it in the database. If, in a future online feed import, the product is imported into the database, the (online and offline) products will be associated.