Troubleshoot
Helps you debug issues with your Experimentation Events Export data.
I do not see a _SUCCESS
file
_SUCCESS
fileIf you do not see a _SUCCESS
file, the data is still copied into the S3 bucket. When the _SUCCESS
file displays, the process is complete, and it is safe to begin copying the data.
The _SUCCESS
file says export failed
_SUCCESS
file says export failedFile a Support ticket so Optimizely can look into the issue.
The password column is missing in the credentials file I received from Technical Support
Optimizely does not provide access to the AWS web console, which is why there is nothing in the password column. All you need are the AWS_ACCESS_KEY_ID
, the AWS_SECRET_ACCESS_KEY
, and the AWS_SESSION_TOKEN
to access your data.
Updated 3 months ago