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If a product exists in the offline order file but not in the database (Optimizely cannot relate it to a product in the database), Optimizely creates a placeholder for it in the database. If, in a future online feed import, the product is imported into the database, the (online and offline) products will be associated.

Discrepancies between offline and online data

This topic describes what happens when a product exists in an offline order but not in the database.

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