Here are some resources for specific issues you might encounter
If parts of the Optimizely app fail to load, you may need to ask your IT department to change firewall settings. For more information, see Troubleshooting: Variation content doesn't appear in Optimizely Web.
Here are some tools to help you identify issues if results aren't showing as you expect.
The logger logs information about your experiments to help you with debugging.
You can customize the log level to the kind of information you want to track and specify where log information is sent. We've also developed default logger implementations for some SDKs.
The error handler is called when unknown flag rule keys or event keys are referenced. You can provide your own custom error handler logic to standardize across your production environment.
You can check if events are showing up in the Optimizely app by inspecting events.
Use notification listeners to trigger callbacks when certain actions are triggered in the SDK.
You can access log and error messages in the decision object returned by the Decide call. See the OptimizelyDecision topic in the SDK reference guides for your language for details.
Updated over 1 year ago