The Full Stack Developer Guide Developer Hub

Welcome to the Full Stack Developer Guide developer hub. You'll find comprehensive guides and documentation to help you start working with the Full Stack Developer Guide as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Troubleshooting

Here are some tools to help you identify issues if results aren't showing as you expect.

Logger

The logger logs information about your experiments to help you with debugging.

You can customize the log level to the kind of information you want to track and specify where log information is sent. We've also developed default logger implementations for some SDKs.

Error handler

The error handler is called when unknown experiment keys or event keys are referenced. You can provide your own custom error handler logic to standardize across your production environment.

Events

If you notice that events are not showing up in Full Stack, check the following possibilities first:

  • UserIds may not be persisting. If a visitor's userID changes over the course of their visit, rebucketing can occur. This can have a direct effect on which events are fired. You will need to test your site end-to-end to ensure that userIDs persist for the entire duration of each user's visit.
  • The datafilet may be out of date. If your datafile does not include all the entity keys—i.e., experiment_key, variation_key, etc—implemented in your site's code, this can have an impact on event firing as well. Ensure that your datafile is as fresh as possible.

Notification listeners

Use notification listeners to trigger callbacks when certain actions are triggered in the SDK.

Additional resources

The Optiverse includes Optimizely's Knowledge Base, which has help and support topics in addition to strategy and feature documentation.

You can also ask our staff & greater community of developers by posting a question to the Optimizely tag in Stack Overflow.

If you need more help with troubleshooting, please contact support.


Troubleshooting


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