HomeGuidesAPI Reference
Submit Documentation FeedbackJoin Developer CommunityLog In

Orders

This topic describes how to handle order purchases, refunds, returns, and cancellations in Optimizely Data Platform (ODP).

Order Purchase

❗️

Warning

Optimizely does not recommend or formally support Order events via the Web SDK to ensure that ad blockers do not block the purchase event.

Send purchase events via API or CSV.

Refunds/Returns/Cancellations

❗️

Warning

ODP only supports sending Order refunds, returns & cancellations via API or CSV to ensure that ad blockers do not block these critical events.


Did this page help you?